Shipping policy

UAE

  • Free shipping on all orders over 500 AED
  • 35 AED for orders under 500 AED
  • Delivery within 1–2 working days in Dubai & Abu Dhabi
  • 2–3 working days for other Emirates

GCC

  • 60 AED for orders under 1000 AED
  • Free shipping for orders over 1000 AED
  • Delivery within 3–5 working days

UNITED KINGDOM

  • Standard delivery takes approximately 5–10 working days depending on your location
  • £15 flat rate for orders under £150
  • Free shipping for orders over £150
  • Orders are shipped via tracked international courier with tracking provided upon dispatch
  • Customs duties, VAT, and import taxes may apply upon entry and are the customer's responsibility

INTERNATIONAL (OTHER REGIONS)

  • Shipping costs are calculated at checkout
  • Shipments may incur VAT, customs duties, or local taxes, payable by the customer
  • Novara is not responsible for customs delays or additional fees applied by your country's regulations