Terms of service

1. GENERAL

Welcome to our store! These Terms & Conditions govern your use of our website and services. By placing an order on our website, you agree to be bound by these terms.

This site is operated by Novara. Throughout the site, the terms "we", "us" and "our" refer to the store. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. PRODUCTS & AVAILABILITY

  • All products listed on our site are subject to availability
  • We reserve the right to discontinue any item at any time
  • Product colours may vary slightly due to lighting or screen differences

3. PRICING & PAYMENT

  • All prices are listed in UAE Dirham (AED) and are inclusive of VAT (if applicable)
  • Prices are subject to change without prior notice
  • Payment must be made in full before orders are processed and shipped
  • We accept payments via credit/debit card, and other methods listed at checkout

4. SHIPPING & DELIVERY

Please refer to our Shipping & Delivery page for full details on processing times, shipping rates, and delivery durations.

5. RETURNS & REFUNDS

For information on how to return or request a refund, please visit our Returns & Refunds page.

6. PROMOTIONS & DISCOUNT CODES

  • Discount codes must be entered at checkout to apply
  • Only one discount code can be used per order
  • Promotions are valid while stocks last and may end without notice

7. INTELLECTUAL PROPERTY

All content on this website, including logos, images, graphics, and text, is the property of Novara and may not be used or reproduced without permission.

8. PRIVACY

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. CHANGES TO TERMS

We reserve the right to update, change or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.

10. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at:

📧 hello@wearnovara.com